If you have Choice and Control included in your NDIS Plan, then that means you need a plan manager and you most likely need to endorse them. A good NDIS plan manager will help you understand your plan, work with your toward your NDIS goals and most important help you understand what is next!
Is your NDIS Plan on the new PACE system? Plans dated November 2023 and later tend to be on the PACE system. You can ask your NDIS contact for clarity or you can check your plan and if you find that there is not a barcode image at the top of your NDIS Plan letter then your plan is in PACE.
How to endorse an NDIS Plan Manager for your NDIS Plan
The upgraded NDIS PACE system involves a new step in selecting your plan manager.
You now must endorse your chosen plan manager, which simply means informing the NDIA of your choice.
It is a straightforward process and your chosen plan manager should be able to guide you through this process.
Following are the steps, remember we are here to help. So at anytime you can contact us for support and guidance. Need help? Contact us.
Things to remember when endorsing your NDIS Plan Manager
Ensure you endorse LifeAbility Plan Management provider no. 405 011 3100 as your plan manager (not as a plan provider).
Use the correct start date of your current plan as the endorsement start date to allow us to process invoices within your plan period.
Confirm the endorsement is complete during your call (the process is immediate).
How to endorse your NDIS Plan Manager
You have 3 options to endorse LifeAbility Plan Management as your plan manager:
Option 1 – Call LifeAbility Plan Management
We are here to help. So get in Contact with us because we can process a 'relationship request' for you before contacting your ECC/LAC or NDIS Planner.
Option 2 – Call the NDIA
Call the NDIA National Call Centre at 1800 800 110.
Inform them that you wish to endorse LifeAbility Plan Management Provider no. 4050113100 as your plan manager.
Option 3 – Call Your “My NDIS Contact”
Call your Early Childhood contact (ECC) / Local Area Coordinator (LAC) or Planner on their direct office number or mobile number.
Inform them that you wish to endorse LifeAbility Plan Management Provider no. 4050113100 as your plan manager.
What to say when endorsing LifeAbility Plan Management?
Here is an example of what to say or write to have LifeAbility Plan Management endorsed as your plan manager. You can keep it simple to avoid confusion.
Hi,
I have chosen a plan manager.
Please endorse Provider no. 4050113100 LifeAbility Plan Management as plan manager for Participant (Full Name and NDIS number)
The Plan Start date is xx/xx/xxxx
Can you confirm that the endorsement is complete?
Once the endorsement is processed we can commence plan management services for you.
Confused? Not sure about your NDIS Plan or what to do next? Need help?
Don’t worry, we are here to help. We can also process a request to be endorsed, so get in Contact with us for help!
Want to be Plan Managed by LifeAbility Plan Management?
Fill in our online Registration Form here and one of our lovely plan managers will be in contact with you soon!
Already a participant with another plan manager? You can switch to LifeAbility Plan Management here or you have any questions Contact us.
Self-Managed or Agency Managed? You can switch to plan managed at any time during your plan. You will need to speak with your:
Early Childhood Co-ordinator (ECC) / Local Area Co-ordinator (LAC) / NDIA planner,
as this will require a complete plan review and you need to have 'Choice and Control' added to your plan. Alternatively, you can choose to wait until your next plan review meeting and have 'Improved Life Services' added to your plan.
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